Your #1 Source For Wholesale
Adult DVD & Videos

Phone 1.800.251.0200

 

 

Customer Service

For Continental USA Customers

INTERNATIONAL

Freight Charges, Credit & Refund

Prices

Shipping

Damaged Shipments

Return Merchandise

Product Information

Without Name Catalogs (Retail Catalogs)

General Terms

 

1. For Continental USA Customers

a. For Quick Service, call our TOLL FREE Number (1-800-251-0200), FAX (1-847-697-1445) or visit our web site, www.worlddist.com & place your Order and charge with your Credit Card with expiration date.  Simply give us our Catalog Item Number and Quantity you want. Specify Color, Size or Style, if necessary.  Your shipping address should be exactly the same as on your credit card billing statement.

OR        

b. Simply write down your order and mail with full payment.  Payment should be in the form of a Postal Money Order or Bank Cashiers Check or write your Credit Card Number with expiration date.  Since we are connected with a check guarantee service system, Personal or Company checks will be deposited and the orders will be held in our office for 3 weeks before we ship the order, if you want quicker shipment for check orders, please provide a copy of the front and back of the cleared check from your bank.  Since checks may delay shipment, you may consider sending a Money Order, Cashiers Check or Credit Card with validity.  C.O.D. orders will be accepted with a minimum 50% deposit.

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2. INTERNATIONAL

For Canada, France, Mexico or International Customers, a minimum order of $100.00 required.  All transactions must be in U.S. dollars.  You may wire money transfers directly to our bank account.  For wire transfers, call or fax us for full information.  To ship, we use UPS., U.S. Postal Service, Airlines or Truck lines, whichever is most economical and convenient.  Please specify your preference.  We ship to Canada via UPS or regular U.S. Parcel Post and Air Parcel Post. No credit card orders will be processed for international customers.

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3. FREIGHT CHARGES, CREDIT & REFUND.

For Freight Charges see charts. All Freight charges must be added into spaces provided on the Order Form.  We reserve the right to change, without notice, our published rates.  Call our Customer Service Department if you have any questions.

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4. PRICES

All our Prices are F.O.B. Warehouse in Elgin, IL and are subject to change without notice.  We reserve the right to invoice at prices in effect at the time of shipment.  Invoice will reflect any increase or decrease from prices shown.

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5. SHIPPING

We normally ship via UPS on the same day or the very next business day unless there is a problem in the order itself.  After we ship, allow 2 to 5 working days for delivery via UPS Time of delivery will vary depending upon the carrier and distance.  We are not responsible or obligated to make delivery on any specific time or date.  After we ship, we assume no liability for damage, delay in delivery or inability to fill the order.  Once the order is placed and if you wish to make changes, such as adding or canceling, we allow 30 minutes.

After that, it will be considered a new order subject to the terms stated.  We do not ship any orders to Post Office Boxes via U.P.S. If you desire Parcel Post shipment, we must have full payment in advance with shipping charges. We cannot give refunds on shipping charges.

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6. DAMAGED SHIPMENTS

Please inspect carefully any shipment you receive from us by UPS OR any common carriers.  In the event of visible exterior or interior damage, this should be noted on the freight bill or driver's report.  If the carrier is UPS, the damage must be reported to your local UPS office.  All claims must be reported to customer service within 48 hours of receipt of your order.  On a shortage/concealed damage shipment, be sure to keep all original packing materials.

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7. RETURN OF MERCHANDISE

a. No return of merchandise will be accepted without our Return Authorization (RA) Number from our customer service department.  Call 847-697-2345 or write us within 7 (seven) calendar days of delivery to obtain one.  All orders refused or returned undelivered for any reason will be billed a 15% restocking fee on the total merchandise plus shipping and handling will not be refunded. Merchandise must be received within 15 days of invoicing and be in unused condition and in the original packing with all warranties, instructions and all applicable paperwork. We cannot accept return merchandise after 15 days. We cannot accept Returns for any 10K or 14K Gold, Sterling Silver, Diamonds, Body Jewelry & Deal Items ordered after shipment.

b. ALL RETURN FREIGHT should be prepaid by customer.  Under this condition, we will repair or replace such merchandise free of charge.

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8. PRODUCT INFORMATION

We use current products for catalog photography though Model, Style & Design may be changed by the manufacturer during the year by updating the product.  We reserve the right to substitute merchandise with updated items of equal/greater value & quality.  Items sold in Catalog without any color/size/style choices are available assorted only. No Selections can be made on assortments. Assortments may vary from the one shown.

You must be 21 years of age to order Adult products. When you purchase from World Distributors Inc. you represent that you are of legal age and the the merchandise can be purchased and owned in your state, county and or city of residence. By offering merchandise for sale, World Distributors Inc does not represent or warrant that any specific purchaser may legally purchase, own, or possess the merchandise ordered. CHECK YOUR LOCAL LAWS BEFORE BUYING!!

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9. WITHOUT NAME CATALOG (RETAIL CATALOG)

The promotional catalogs are not available without our name & address and wholesale this year.

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10. GENERAL TERMS

a. No merchandise sold on Memo, Guaranteed Sale or Consignment. 

b. All Brand Name products carry Manufacturer's warranty as stated on or inside package.  Send defective items directly to the Manufacturer's Service Division nearest to you.

c. All warranties and representations are those of the Manufacturer only.  Merchandise returned as defective items will be repaired or replaced only after Manufacturer's acceptance of the same.  World Distributors, Inc. makes no warranties.

d. We regret any typographical errors in our Catalog or website, and we are not responsible for them.

e. There is no sales tax for customers outside the State of Illinois.

f. These terms are subject to change without notice.

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WorldDistXXX.Com
740 Church Road * Elgin, IL. 60123 USA
Phone: 847.697.2345 * Fax: 847.697.1445
email: info@worlddist.com